AlgosOne AI Contact Center
At client support is our top priority. We understand that timely and clear communication is crucial for investors operating in cryptocurrencies, Forex, CFDs, and stocks. Our goal is to provide a secure and transparent connection between our users and our team of experts. Whether you need assistance with account registration, verification, deposits, withdrawals, or trading strategies, we are here to guide you and answer questions professionally. Our team combines deep market knowledge with technical expertise to help you manage your investments effectively and responsibly.
Contact Us
Official Contact Information & Office Address
For all inquiries, you can reach us through the following official channels:
Support Email
For technical questions and assistance using the platform.General Inquiries
For questions about services, features, and platform capabilities.Phone Canada
+1 800 742 7844
Our staff is available during office hours for direct assistance.Office Address
HQ, 123 Bay Street, Toronto, ON, Canada
Availability & Service Hours
Our team is available Monday to Friday, from 09:00 to 18:00 EST. Outside these hours, you may leave a message, and we will contact you as soon as possible. For urgent matters, we recommend calling during office hours. Our AI-assisted systems also help categorize and route inquiries efficiently, ensuring you receive a fast and accurate response.
Response & Support
We strive for a response time of up to 24 hours for emails and within minutes for phone calls. Our support team provides personalized guidance, from explaining trading strategies to assisting with platform features such as automated trading bots, portfolio management, and real-time market monitoring. Additionally, we offer tips for secure account usage, including best practices for data protection and account security.
Live Chat & Instant Support
Offers a live chat feature for immediate assistance. Users can interact with support specialists in real-time for account help, trading questions, or technical guidance. AI-assisted chat ensures simple inquiries are handled instantly while complex issues are escalated to the right experts.
How to Use Live Chat
- Click the “Live Chat” button at the bottom right corner of the website.
- Enter your registered email and account ID (optional for guests).
- Describe your issue or question.
- Our AI-assisted chat provides instant suggestions; a live agent joins if needed.
Security & Privacy During Contact
All communications through email, phone, and live chat are encrypted and comply with top-tier data protection standards. Your personal and financial information is handled with the highest security protocols to ensure confidentiality and integrity.